Shipping policy

Shipping Policy

All orders are carefully prepared and shipped from Bauska, Latvia.

Processing Time
Each item is made by hand in small batches. Orders are typically processed within 2 to 5 business days. During busy periods, processing times may be slightly longer.

Shipping Times
Estimated delivery times depend on your location:

Europe: 3 to 7 business days
International: 7 to 14 business days

Please note that delivery times are estimates and may vary due to postal delays or customs processing.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking
All orders are shipped with tracking. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Customs and Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Delays
Den Raven Leather is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.

Incorrect Address
Please make sure your shipping details are correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact
If you have any questions about your order or shipping, please contact:
den.raven.leather@gmail.com

Thank you for supporting handcrafted work.

Den Raven Leather